Dr. Helen Christensen, an industry fellow at the Institute for Public Policy and Governance at the University of Technology, Sydney, examines research about community engagement practitioners. She reveals the makeup of these practitioners, the tensions they face in their work and how to deal with them.
Dr. Christensen considers the impact that community engagement practitioners and their work have on democracy and how this can be improved by acknowledging the difficulties they face. Her findings reveal the eight most notable tensions and suggest three strategies for dealing with these. If we negotiate these conflicts better, the engagement between communities and organisations will be vastly improved.
After watching this video, you will:
- Appreciate the eight key tensions that community engagement professionals face when carrying out a project.
- Learn the three key approaches to dealing with these tensions, either as an employee or employer.
- Understand the diversity of skills that community engagement practitioners have and how this can positively impact our democratic processes