From the blog

Authored by our expert staff and industry-leading guest writers, our blog equips you with the news and know-how that you need to succeed in content communication

It’s not always poor policy – but it’s often poor comms!

When a government policy struggles to achieve its intent, the blame often lands in one of two places, the policy itself or the communication around it. The truth usually sits somewhere in between. Often, what looks like policy failure is poorly executed communication. Most government policies are designed with specific

Read More »

Engagement Alchemy: My recipe for turning events into movements

From October through December, I’m rarely home. It’s the season of airports, new cities, and rooms filled with energy as I direct engagement-rich events across Australia. And through every conversation, every summit, every town hall, one truth is crystal clear: events must be more than logistics or a tick-the-box exercise

Read More »

How Typography Talks: What Does a Logo Really Say?

Take a moment to look around you. From the app notifications on your phone, to the advertisements on the street, typography is everywhere. And while we’re often focused on what a message is saying, most of us don’t take much notice of how it’s being written. The font choices we

Read More »

Five Government social media pages that get it right

A few years ago, if you’d said, “government social media” and “engaging” in the same sentence, I probably would’ve rolled my eyes. It felt like a space for long-winded press releases and generic “official” posts — the kind you scroll past without a second thought. But that’s changed. Today, some

Read More »

The Art of Commemorative Communications: Lessons from ANZAC Day

In the realm of government communications, engaging the public with respect and sensitivity is crucial, especially on significant occasions like ANZAC Day. This day of remembrance provides a unique opportunity for government communicators to connect with the community while honouring the legacy of those who served. ANZAC Day, observed on

Read More »

When can government communicators use humour?

For over 28 years, contentgroup has been helping government departments tell their stories. As our CEO, David Pembroke, puts it, “Government departments are an Aladdin’s cave of valuable and interesting content.” And he’s right—except instead of gold and jewels, it’s reports, policies, and statistics. The challenge? Making sure that content

Read More »

Enhancing your podcast audio using AI

Have you ever listened to a podcast that really interests you, but you are turned off by bad audio quality? Room echoes, traffic, background chatter, jumps in volume, and distortion – can make a podcast hard to listen to, or even not worth continuing. If you’re creating your own podcast,

Read More »

2025 Comms: The Ultimate Transformation Ahead

The way we communicate is changing faster than ever. As we head into 2025, it’s clear that whether you’re working in a corporate office, creating content for brands, or helping drive change in government, the key to success is keeping up with these shifts. This year it’s all about going

Read More »