A Communicator’s guide to… is a monthly blog series tackling the latest trends in technology relate to government communications Chatbots present communicators with an important
If you’re anything like me, you ask yourself the same question every time you open up a news app! Despite widespread fact-checking on topics as
Personas are semi-fictional representations of your ideal audience based on research and data. Personas can help government departments improve the way they create content and
Podcasting is officially a thing again. It came and went and is now back with a bang. As of May 2020, 87% of the Australian
Be honest, when was the last time you reviewed your audience personas? Unless it was within the last three months, they might need a post-pandemic
There is no denying that it has been a strange few months. Travel restrictions, business closures, empty streets, social distancing… It is an easy time
I’m not sure if you’ve caught up with it, but I highly recommend a series called Some Good News, the brainchild of American actor and
Webcams are great for videoconferences, but if you want to make a presentation or livestream from your desk look better, you can use your phone.
1. Clarify, Clarify, Clarify – I did a cracking podcast with a bloke called Sree Sreenivasan, a former journalism lecturer and digital innovator in New
On Sunday night, Prime Minister Scott Morrison announced that, due to the Covid-19 crisis, Australian Public Service departments will be making the shift to working
In our current climate the interest in and demand to work remotely has increased. We see our home as a place for relaxation and rest,
In a little over three weeks, England rugby coach and contentgroup ambassador Eddie Jones will be in Canberra to raise funds for the ACT Rural
