Communication – The double edged sword: Understanding Communication Risks


Session Overview

Rod Farrar, the Director of Paladin Risk Management, provides his expertise on how to manage risk in a communications context. This informative presentation is essential viewing for any communications professional looking to mitigate risk in the workplace.

Communications is a function to connect with an organisation’s stakeholders and this brings about potential hazards. Rod separates these into two categories – the inaccurate and incomplete communication or untimely communications. By identifying these early on in the process and implementing avoidance strategies, organisations can operate more efficiently and provide better services to stakeholders.

Rod also advises listeners about the importance of accurate and timely communication during a crisis. These lessons have become even more vital in today’s environment. He looks at a number of case studies and analyses how to reduce the likelihood of the risk becoming an incident.

After watching this video, you will:

  • Identify the two key elements of risk in communication.
  • Communicate risk more effectively within your team and to stakeholders.
  • Learn how to deal with these problems during a crisis.
  • Understand the chameleon risk issue and how to mitigate this.

Please note that this is a recording of a live presentation.

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