“Everything that we’ve designed within the framework is anchored in the research, and into what we heard when we’re listening to people.” – Damian Carmichael, […]
Four Step Guide for Government Communicators to Effectively Engage Citizens View project »
In May 2018 the European Union (EU) introduced the General Data Protection Regulation (GDPR), a law that outlines how personal data can be accessed and
GDPR and the Australian Privacy Act 1988: Key Differences View project »
One of the great perks of working in government communications here in Canberra is access to the latest innovations and research on the Australian media
The Digital News Report: Australia 2018 in review View project »
In May 2018, contentgroup presented at the Local Government Communication Professionals Summit in Melbourne alongside Neryl East Communications. Held annually, the event assists local governments
Strengths in local government communication View project »
Public participation is a core principle in contemporary politics and policy used to involve people and communities in problem-solving and decision-making discussions. The result of
Public participation in the digital age View project »
Thirty years after his conception, Crocodile Dundee once again sparked hype leading up to Super Bowl LII. It was a dream come true, our beloved
The strategy behind Tourism Australia’s Dundee reboot View project »
We’re facing a big problem in government communications, and it’s because our governments, Federal, state and local, have bloated websites and multiple social media platforms.
Merging your social channels 101 View project »
More than ever, government and the public sector must commit to building trust with citizens. We’ve said it before and we’ll say it again. For
Trust at the beating heart of communications View project »
How a medium-sized town in Arizona built a huge digital community At a time when the internet has us obsessed with increasing followers, likes, comments
City of Gilbert: A Government Gone Digital View project »
Once every two years, the United Nations releases the E-Government Survey; a document providing member states with information to steer their governance in line with the
Three nations worlds ahead in digital governance View project »
*Nervously risking the disdain of our readers for pointing out the obvious*… technology has changed the way that government departments can reach and communicate with
5 PR trends every public-sector professional needs to know and act on View project »
It’s no secret that here at contentgroup, we can tend to get a bit fan-groupie when talking about UK government communications. Leading the charge of
The UK government – Talking the talk and walking the walk View project »
It’s a debate that roars on in many industries – to specialise or to generalise? Presently, generalisation is considered the more effective of the two.
Generalisation vs specialisation in communications – building a toolkit View project »
By James Stafford (Twitter: @jpstafford) Few people in the sporting world can speak with such authority on building and sustaining an elite team like England
Cast your mind back to before the internet. How did organisations build an audience? Quality products and services? A trendy image? Clever marketing? Word of
What government can learn from sport and social media View project »
Paul Maddison, currently the Canadian High Commissioner to Australia, has undertaken many new challenges throughout a 40-year career and was kind enough to share five
Five requirements for effective leadership in government View project »
The role of content in communication has seen astonishing growth in recent years. Separating itself from the basic production of articles, it now includes creating
Content with communications: why content communication is the future View project »
Those of us who’ve worked in government communications for any length of time have probably had a conversation with someone from Business Area X that
Authenticity, government and social media View project »
My career started with both communication and government. At the age of 25, I had a completely different idea about my job, and I had
Communication challenges governments, globally View project »
By now we should all know that influencers are a successful marketing tool, we know what they are and the general idea behind them (if
Case study: Government and Influencers View project »
