6 Tips for Writing in Plain English
The ability to write in plain English is one of the most in-demand skills for communicators. If you’re trying to write in plain English, what …
A communicator’s guide to… chatbots
A Communicator’s guide to… is a monthly blog series tackling the latest trends in technology relate to government communications Chatbots present communicators with an important …
Tips for better smart phone videos
Webcams are great for videoconferences, but if you want to make a presentation or livestream from your desk look better, you can use your phone. …
4 Tips on how to engage your audience with your content communication
There has never been a better time to start storytelling to explain your policy, program, service or regulation. During the Covid 19 pandemic, people are …
4 Tips on how to engage your audience with your content communication View project »
Communication cues for dispersed crews
On Sunday night, Prime Minister Scott Morrison announced that, due to the Covid-19 crisis, Australian Public Service departments will be making the shift to working …
5 Tips for Working Remotely
In our current climate the interest in and demand to work remotely has increased. We see our home as a place for relaxation and rest, …
England rugby coach – and contentgroup ambassador – Eddie Jones on trust, culture and performance
In a little over three weeks, England rugby coach and contentgroup ambassador Eddie Jones will be in Canberra to raise funds for the ACT Rural …
Watching videos with the sound off
If you are publishing videos on social media without captions, you may be missing out on reaching a big part of your audience. Captions are …
Eddie Jones’s most trusted confidant: the man who took on haka
David Pembroke talks to England’s coach most days, advising him on how to win pre-match battles, hears Alex Lowe Alex Lowe, Deputy Rugby Correspondent Thursday …
Eddie Jones’s most trusted confidant: the man who took on haka View project »
Grandma’s recipe for building relationships
My grandma was an underground communications guru. Not in a university or content company but privately and with great insight. She had a brilliant and …
Merry Christmas & 2019 Wrap Up Remarks from CEO and Founder David Pembroke
Merry Xmas. “And David, by the way, you do know don’t you that you have to do a blog for the last newsletter of the …
Merry Christmas & 2019 Wrap Up Remarks from CEO and Founder David Pembroke View project »
Mitigating risk with social listening.
Mitigating risk with social listening. Australian Federal Government social media accounts typically provide the public with news and information about services, rather than enter into …
contentgroup ambassador Eddie Jones releases his autobiography
The England head coach looks at the Manchester City manager and other gurus who changed his thinking as he got his side mentally and physically …
contentgroup ambassador Eddie Jones releases his autobiography View project »
Creating Accessible PDFs in InDesign
If you design content for government, you’ve most likely come across the dreaded question at the end of a project: “is this PDF accessible?” Although …
Networking 101: make it personal!
Stop thinking of networking as a business activity where you need to schmooze your soul away. Imagine it as a post-work after-party, or a wonderful …
Video delivery formats – what you need to know
When it comes to producing videos, there is a confusing variety of file formats and specifications. Here’s a quick guide that will help you, whether …
Video delivery formats – what you need to know View project »
“Harness the power of digital technology”: what we can learn from Scott Morrison’s first address to the Public Service
Watch the full speech here. “Harnessing the power of digital technology is not an option for the Australian Government. It’s the future of it.” (Scott …
Need to deliver an A Grade speech? Follow this checklist.
At some stage in your career it is highly likely that there will be a requirement to deliver a speech on your field of expertise. …
Need to deliver an A Grade speech? Follow this checklist. View project »
Creating digital personas of your government audience
Personas are semi-fictional representations of your ideal audience based on research and data. Personas can help government departments improve the way they create content and …
Creating digital personas of your government audience View project »
Are webinars part of your stakeholder engagement strategy? They should be.
From improving and building effective stakeholder engagement, to helping you reach your business goals sooner, webinars are a powerful tool that should form part of …
Are webinars part of your stakeholder engagement strategy? They should be. View project »
