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The annual report is one of the most important documents your organisation will publish, so it is important to invest an ample amount of resources

If you design content for government, you’ve most likely come across the dreaded question at the end of a project: “is this PDF accessible?” Although

There has never been a better time to start storytelling to explain your policy, program, service or regulation. As the world continues to deal with

In 2020, Australia entered its first recession in nearly thirty years. When this recession hit, many of Australia’s business leaders, politicians, and public servants were

You may not know it, but the usage of cloud technology has skyrocketed during 2020. The COVID-19 pandemic has sparked a cloud revolution which is

Whether you use Outlook or Gmail or any email platform in fact, email has become a ubiquitous aspect of the office worker experience. It is

In the digital world, nudge theory has turned out to be a game-changing tool for communicators seeking to influence their audience. Better yet, it’s expected

The ability to write in plain English is one of the most in-demand skills for communicators. If you’re trying to write in plain English, what

A Communicator’s guide to… is a monthly blog series tackling the latest trends in technology related to government communications Chatbots present communicators with an important

If you’re anything like me, you ask yourself the same question every time you open up a news app! Despite widespread fact-checking on topics as